Your proposal is subject to Terms and Conditions and at the bottom of this page you will find a Tab for them. There are two sets of Terms & Conditions. Your proposal will tell you which set of Terms & Conditions apply to your Arrangement.
R3 A. B R P, Standard Terms & Conditions V2 Nov 2004
IVA Forum, Standard Conditions for IVAs, Revised Aug 2008
Protocol Compliant Terms & Conditions
Complaints Procedure
Privacy Policy
At Kingsgate we take the level of our service very seriously, but sometimes things go wrong, systems can break down, post can get lost and people make mistakes. If you feel that things have gone wrong please call us immediately. We will do everything we can to put it right. Above is our Complaints Procedure please refer to it if you need to write to us.

